Personally Identifiable Information
Through your use of or visits to our websites, you may be required or requested to provide personally identifiable information to us. Personally identifiable information is any piece of information that can potentially be used to uniquely identify, contact, or locate a single person including names, addresses, email addresses, telephone numbers, social security and tax identification numbers, and credit card or banking information.
Consultant and Customer Information
In order to become a Consultant or Customer, you must provide biographical and contact information (such as name, mailing address, telephone numbers, and email address) to us. Consultant applicants must also provide personal information such as an applicant’s Social Security Number or Federal Tax ID Number so that we may prepare and file necessary non-employee compensation forms for the IRS. Consultants and Customers are also required to provide payment information (such as credit card, debit card, or checking account information). We use this information to maintain contact with Consultants and customers, to process Consultant and customer orders, and for billing purposes.
INFORMATION USE & SHARING
Personally Identifiable Information
Keprea DOES NOT share personally identifiable information except with contracted service providers as may be necessary to: (a) process orders and/or returns and obtain payment; (b) complete an enrollment as a Consultant or customer; (c) maintain our genealogy database; (d) issue payment and report income to taxing authorities; and (e) maintain communication with you. We also provide personally identifiable information: (a) to upline Consultant(s) as described in the Genealogy Information section; and/or (b) to assign a sales or enrollment lead to a Consultant; (c) to governmental agencies as required pursuant to law; and (d) to third party service providers as necessary to conduct sales, marketing, and legal functions to further Keprea’s business.
As a network marketing company, Keprea provides certain information to Consultants regarding the other Consultants and Customers enrolled in a Consultant’s downline marketing organization. If you enroll as a Consultant or Customer with Keprea, your name, address, email address, telephone number, and sales volume information may be provided to other Consultants as downline genealogy information. No other personally identifiable information will be shared with other Consultants. Information relating to downline Consultants is made available to Keprea Consultant subject to a confidentiality and nonsolicitation covenant in the agreement that each Consultant enters into with Keprea. However Keprea does not warrant that other Consultants will adhere to the confidentiality and non-solicitation covenants, and Keprea shall not be responsible for Consultants’ violation of these covenants.
If you make a purchase from a Consultant’s Replicated Website, or if you enroll in Keprea’s Autoship Program, we will provide the Consultant to whom this Site is assigned with your name, contact information, a description of the item(s) purchased, and the sales volume associated with the purchase. No other personally identifiable information will be shared with the Consultant.
Aggregate Information (non-personally identifiable)
Keprea may share aggregated demographic information with our partners, vendors, suppliers, third party providers, and advertisers. This is not linked to any personally identifiable information.
Keprea occasionally will assign prospective sales and/or new Consultant leads to Consultants. In these cases, we will provide the lead with the appropriate Consultant’s name and contact information and/or provide a Consultant with the prospective lead’s name and contact information.
Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures
Keprea will provide confidential and personally identifiable information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations. In order for Keprea to conduct business in certain jurisdictions, Keprea may be called upon to disclose certain personally identifiable and confidential information to regulatory authorities in those jurisdictions. Such information may include, but is not limited to, income information and personally identifiable information. We will provide such information as we deem necessary.
It may become necessary to conduct surveys of our Customers or Consultants. Should we deem it necessary to conduct a survey, we may outsource the survey to a third party. We will provide the third party survey company with your personal information as is necessary for the third party survey company to conduct the survey and to those third parties whom we engage to review and analyze the results of the survey. We will not provide your social security number, credit card or banking information to the survey provider.
COMMUNICATIONS FROM US
Special Offers and Updates
Keprea sends Consultants and Customers welcoming messages and promotional material through email, text messages, telephone calls, or contact through social media sites.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send Consultants and/or Customers an email. Generally, Consultants may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Consultant and Customer Service
Keprea communicates with Consultants and Customers via email, regular mail and telephone on a regular basis to provide requested services and in regards to issues relating to their Keprea business. Keprea communicates with customers with respect to products or services purchased by such customers from Keprea. Such communications may be by email, regular mail, text message or telephone. Keprea also communicates with Consultants through leaving messages in Consultants’ Back-Offices.
administered by JAMS in accordance with its Rules and Procedures, which are available on JAMS’ website at
Copies of JAMS Rules and Procedures will also be emailed to site visitors upon request to Keprea’s Customer Service Department. Notwithstanding the rules of JAMS, unless otherwise stipulated by the Parties, the following shall apply to all Arbitration
- The Federal Rules of Evidence shall apply in all cases;
- The Parties shall be entitled to all discovery rights permitted by the Federal Rules of Civil Procedure;
- The Parties shall be entitled to bring motions under Rules 12 and/or 56 of the Federal Rules of Civil Procedure;
- The Federal Arbitration Act shall govern all matters relating to arbitration. The law of the State of New York, without regard to principles of conflicts of laws, shall govern all other matters relating to or arising from the Agreement and the Keprea business;
- The arbitration hearing shall commence no later than 365 days from the date on which the arbitrator is appointed, and shall last no more than five business days;
- The Parties shall be allotted equal time to present their respective cases;
- Each party shall be responsible for paying its/their own attorney’s fees, expert witness fees, and professional fees, and their respective expenses,
associated with prosecuting the case;
- If you institute arbitration against Keprea, the only arbitration cost you will be required to pay is $250. All other arbitration costs shall be paid by Keprea including any remaining JAMS Case Management Fee and all professional fees for the arbitrator's services. If Keprea initiates arbitration, Keprea
will be responsible to pay all costs associated with the arbitration;
- An Arbitrator's Award will consist of a written statement stating the disposition of each claim. The award will also provide a concise written statement of the essential findings and conclusions on which the award is based;
- The parties, their respective agents and attorneys, and the arbitrator shall maintain the confidentiality of the arbitration proceedings and all evidence
associated with the arbitration, and shall not disclose to any third party:
- The substance of, facts underlying, or basis for, the controversy, dispute, or claim;
- The substance or content of any settlement offer or settlement discussions or offers associated with the dispute;
- The pleadings, the content of any pleadings, and exhibits to the pleadings, filed in any arbitration proceeding;
- The content of any testimony or other evidence presented at an arbitration hearing or obtained through discovery in arbitration;
- The terms or amount of any arbitration award;
- The rulings of the arbitrator on the procedural and/or substantive issues involved in the case.
Emergency Relief. Either party may bring an action before JAMS seeking emergency relief to protect its intellectual property rights, including but not limited to protecting its rights pursuant to the non-solicitation provisions of these policies. A claim or cause of action seeking emergency relief shall be brought pursuant to the Emergency Relief Procedures in JAMS Comprehensive Rules and Procedures, available at https://www.jamsadr.com/rules-comprehensivearbitration/#Rule%202, or by contacting the company at firstname.lastname@example.org. The parties agree that any violation of Keprea’s nonsolicitation policy contained in its Policies and Procedures shall cause Keprea immediate and irreparable harm for which there is no adequate remedy at law, and the injury to Keprea if emergency relief is not granted shall outweigh the potential injury to Consultant if the emergency relief is granted, and therefore Keprea shall be entitled to immediate equitable emergency relief and permanent equitable relief to prevent further violations of this policy. The confidentiality obligations and liquidated damage provisions for breach of the confidentiality obligations of this arbitration policy shall apply to all actions seeking emergency and/or equitable relief.
Keprea’s websites may contain links to or from other sites. Please be aware that Keprea is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Keprea websites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Effective Date: November 1, 2016